Last Updated: September 21, 2026
Luiza’s Master Cleaning (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you visit our website or contact us through our online forms.
1. Information We Collect
When you use our website or submit a request for a cleaning estimate, we may collect information such as:
- Name
- Email address
- Phone number
- Company or business name
- Property or business address
- ZIP code
- Type of property or business
- Approximate square footage
- Number of rooms, offices, and bathrooms
- Cleaning services requested
- Preferred cleaning frequency or schedule
- Information you voluntarily provide in your message or request
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.
2. How We Use Your Information
We may use the information collected to:
- Respond to your inquiries and requests
- Prepare and provide cleaning estimates
- Contact you regarding the services you requested
- Schedule or coordinate cleaning services
- Communicate with you about appointments or service-related matters
- Improve our website and services
- Maintain website security and prevent misuse
- Comply with applicable legal obligations
We do not use the information submitted through our estimate form for purposes unrelated to your request unless we have a lawful basis to do so or you have otherwise provided permission.
3. How We Share Your Information
We may share information with trusted service providers that help us operate our website, communicate with customers, maintain our website, or provide technical services.
These providers may include website hosting, form processing, email, website security, analytics, and other technology services.
We do not sell your personal information as part of our ordinary business operations.
We may also disclose information when required by law, legal process, or when reasonably necessary to protect our rights, customers, property, or the security of our website.
4. Form Submissions
Information submitted through forms on this website may be processed and stored using third-party website or form services.
By submitting a form, you understand that the information you provide will be used to respond to your request and provide the services or information you have requested.
Please do not submit sensitive personal information through our website forms.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide essential website functionality, remember certain preferences, improve website performance, and understand how visitors use the website.
For more information, please see our Cookie Policy.
6. Third-Party Services and Links
Our website may contain links to third-party websites or services, including social media platforms and other websites that are not operated by Luiza’s Master Cleaning.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party service you visit.
7. Data Security
We take reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, misuse, alteration, or disclosure.
However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information for as long as reasonably necessary to respond to requests, provide services, maintain appropriate business records, comply with legal obligations, resolve disputes, and protect our legitimate business interests.
The retention period may vary depending on the type of information and the purpose for which it was collected.
9. Your Privacy Choices
Depending on where you live and applicable law, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information.
You may contact us using the information below to make a privacy-related request.
We may need to verify your identity before completing certain requests.
10. California Residents
If you are a California resident, you may have additional privacy rights under applicable California privacy laws, including rights concerning access, deletion, correction, and certain choices regarding the sharing or sale of personal information.
Luiza’s Master Cleaning does not sell personal information as part of its ordinary business operations.
California residents may contact us using the information below to ask about their applicable privacy rights.
11. Children’s Privacy
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.
If you believe that a child has provided personal information through our website, please contact us so that we can review and address the situation.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, or legal requirements.
The updated version will be posted on this page with a revised “Last Updated” date.
13. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:
Luiza’s Master Cleaning
Orlando, Florida
Email: [email protected]
Phone: (689) 246-9279
